What Our Customers Say
We're proud of the reputation we're building across Romford and Havering. As a local business, our reputation depends on doing right by every single customer — not just chasing the next job and moving on. Here's what real customers have said about working with AJ Plast.
Why Reviews Matter to Us
When you're choosing a plasterer, you're trusting someone with your home — often for several days at a time, sometimes longer for bigger jobs. Genuine reviews from real local customers are the best way to judge whether a tradesperson actually delivers on what they promise, rather than just what they say in a sales conversation. We'd rather earn a five-star review through the quality of the work and how we treated your home than through marketing, so every job we take on is treated as an opportunity to prove that.
What Customers Tend to Mention Most
Looking back over the feedback we've received, a few things come up again and again: turning up on time, keeping the site tidy throughout the job, being upfront about pricing with no surprise extras, and — most importantly — the quality of the finished plaster or render once it's dry and painted. These are exactly the things we focus on getting right, because they're what actually matters once the job is done and you're living with the result.
Leave Us a Review
Recently had work done by AJ Plast? We'd genuinely appreciate a review — it helps other local homeowners across Romford and Havering find a plasterer they can trust, and as a small local business, every review matters directly to us and to how we're found by people searching for a plasterer nearby.
Want References?
Thinking about getting work done and want to hear more before booking? Get in touch and we're happy to talk you through recent jobs similar to yours, share more photos, or in some cases put you in touch with a past customer directly so you can ask them about their own experience.
How We Handle Feedback, Good and Bad
No business gets everything perfect on every single job, and we'd rather be upfront about that than pretend otherwise. What matters more than never making a mistake is how it's handled when something does need adjusting — whether that's a corner that needs a touch-up once the plaster's dried, or a scheduling issue that needs sorting out. We read every review we receive, and if a customer flags a concern, we'd always rather fix it directly than let it sit as an unresolved complaint.
Reviews Across Different Types of Work
Because we cover everything from small ceiling repairs to full house extensions, our reviews reflect a genuine spread of job types and sizes — not just the biggest, most impressive projects. If you're considering a modest job, like a single re-skim or a small render repair, it's worth looking for reviews mentioning similar-scale work rather than only reading about our largest extension projects, since the experience can differ slightly depending on job size.
Building Trust One Job at a Time
We're a relatively young, local business, which means our review count is still growing month by month rather than running into the hundreds like some larger, longer-established firms. What we can offer instead is genuine responsiveness — you're dealing directly with the people doing the work, not a call centre or a franchise office several steps removed from the actual plastering. We think that closeness shows in how we handle every enquiry, quote, and job from start to finish.
Get a Free Quote Today
Whether it's one room that needs skimming or a whole extension that needs plastering from shell to finish, get in touch for a free, honest quote. Call +44 7594 944859 or use our quick contact form and we'll get back to you the same day.
FAQs
Where can I read your reviews?
Our reviews are collected on Google Business Profile and displayed live on this page — you can also find and leave a review directly via Google.
Can I speak to a past customer before booking?
In some cases yes, particularly for larger jobs like extensions — just ask when you get in touch and we'll see what we can arrange.
What happens if I'm not happy with the finished work?
We always aim to resolve any concerns directly and quickly — get in touch with us before the job is signed off if anything isn't to the standard you expected. (Add specific guarantee/complaints process here if you have one.)
Do you have reviews for both plastering and rendering work?
Yes — our reviews cover the full range of work we do, from interior plastering to exterior rendering and extension work.
Do you respond to reviews, including negative ones?
Yes, we read and respond to all reviews — if something ever goes wrong, we'd rather address it openly than ignore it.